Cancellation policy for jmrrice.com:
  1. Customers can cancel their order at any time before it is shipped.
  2. To cancel an order, customers can contact our customer support team via phone or email.
  3. If an order is cancelled before it is picked, customers will receive a full refund.
  4. If an order is cancelled after it is picked but before it is shipped, customers will receive a refund minus Rs. 300 cancellation fee.
  5. Orders cannot be cancelled once they have been shipped.
  6. Customers can refuse to accept a shipment if they are not satisfied with the quality of the products or if the order is incomplete.
  7. In case of a refused shipment, customers will receive a full refund minus the shipping cost.
  8. Customers must contact our customer support team within 24 hours of delivery to report any issues with their order.
  9. We reserve the right to cancel any order at our discretion, such as if the order is fraudulent or if the items ordered are out of stock.
  10. We will notify the customer if their order is cancelled and provide a full refund.
Additional notes:
  • Customers may be charged a restocking fee for returned items, especially if the items are perishable.
  • We may not be able to accept returns or exchanges for certain items, such as custom-made products or items that have been used.