Cancellation policy for jmrrice.com:
- Customers can cancel their order at any time before it is shipped.
- To cancel an order, customers can contact our customer support team via phone or email.
- If an order is cancelled before it is picked, customers will receive a full refund.
- If an order is cancelled after it is picked but before it is shipped, customers will receive a refund minus Rs. 300 cancellation fee.
- Orders cannot be cancelled once they have been shipped.
- Customers can refuse to accept a shipment if they are not satisfied with the quality of the products or if the order is incomplete.
- In case of a refused shipment, customers will receive a full refund minus the shipping cost.
- Customers must contact our customer support team within 24 hours of delivery to report any issues with their order.
- We reserve the right to cancel any order at our discretion, such as if the order is fraudulent or if the items ordered are out of stock.
- We will notify the customer if their order is cancelled and provide a full refund.
- Customers may be charged a restocking fee for returned items, especially if the items are perishable.
- We may not be able to accept returns or exchanges for certain items, such as custom-made products or items that have been used.